I am working on a game in a group with 1 partner helping me, I own the group. My partner created some gamepasses for us and they are in the group, i have them hooked into the game and when we purchase those gamepasses, the robux goes to his account instead of the group.
Here is a link t one of the passes. It clearly shows it s a gamepass in group group, and yet of all the 6 sales for this pass, each time the robux goes tot he person who created it.
there are no payout recipeients setup, there never have been in this group.
We just did it again, in testing, here is the gamepass:
and here is us purchasing that pass:
https://gyazo.com/14787df894616c3df2f4ee78b6b3c8b3
even though the group is showing, the other person JakeCenZ is getting the robux
Are you uploading this to a game in your group? If the game is not under the name of the group then the robux will not go to the group.
Edit: also try disabling extensions. Someone might of made an extension to route all payment to them or something.
The gamepass’s name is “Double Arrow Luck”, but when the purchase is complete the product’s name is “Double Arrow Luck Image”?
If a game pass costs 1 Robux, it won’t earn its seller any money. That may be the issue.
Yeah how does the person the Robux is directed to even receive anything?
I don’t know. Maybe from another source? I am certain 1 Robux items don’t earn their creators any money. This image is from a game pass config page:
It would be a terrible idea for Roblox to allow 1 Robux passes to earn creators money, because it either is 100% or 0%, and people would just abuse it to transfer money.
Agreed with @Aorda. Try upping the price a bit more. 1 robux does not grant any funds to the group (scientifically it would grant R$0.7 however that’s impossible).
That may be true, however I don’t think that’s the issue. Even though it’s a gamepass from a group, upon purchasing it says that you’ve purchased an image from a different guy. Something doesn’t make sense.
It is an issue on Roblox’s end. The same sometimes happens when you buy game passes or developer products on a play-test. I think it is caused by the game pass’s ID being the same as that item’s upload ID.
It would still work in-game or in the website, and transfer the earning to the group.
Could you please provide links to these game passes and the group?
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