Some members of our group are unable to join our group member-only game. The group allows access to all devices, but some players have the Play button disabled despite being in the group.
Group: VAMOS Transit - Roblox
Game: [UPDATE!] VAMOS Bus Simulator - Roblox
Screenshots:
Expected behavior
Game should allow anyone in the group to play
I’m not an engineer, but here’s what I know:
The blocked icon on the play button can show for a variety of reasons, one of them being if Roblox detects you’re not in the group of a group member-locked game.
However, there’s also other reasons this can happen such as if an experience is unavailable in the player’s region or they’re not of age to access it based on the experience’s age guidelines.
I see your age guidelines are set to N/A which means you haven’t completed the questionairre and hence Roblox might restrict access to your experience from certain users. Can you do the questionnaire and get them to check if the issue still persists?
Thanks, looks like this was the cause! Roblox really needs to tell the player that because it seemed like they were randomly restricting access to players.
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