Is there any way to find out why a group was locked by Roblox Staff?
A group I own, [USA] The United States of America, was locked on April 28, 2025, at 9:37 PM. We immediately submitted a support ticket and reached out to a few contacts to better understand the situation and see what could be done.
Thanks to their help, our ticket was escalated, and the group was restored on April 29, 2025, at 6:27 PM. However, we still haven’t received any explanation regarding what caused the group to be locked—no details on the reason, the specific violation (if any), or who initiated the action.
We’d appreciate any insight into how we might obtain more information or ensure transparency in situations like this in the future.
3 Likes
it was maybe cuz of being reported for this: To maintain Roblox’s civil environment, we prohibit the discussion or depiction of content pertaining to political figures and entities, including:
-
Political figures in their official capacity, including:
- Current or recent real-world government officials
- Candidates who are currently running for or recently ran for public office and their slogans, campaign material, rallies, or events
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Political entities, including:
- Political parties, including official party-affiliated organizations
- Specific races for elected office
- Desecration of political symbols, such as flag burning
I also noted that your community states " The Longest Running U.S. Political Role-Play on Earth." Moderation later probably realized yoru swas fine as it didn’t talk about current candidates or specific politcal parties.