Group Packages aren't found when selected in the Toolbox

Reproduction Steps

  • Ensure you are part of a group
  • Create some group packages for that group
  • Within Studio, open the Toolbox, navigate to “Creations” and select “Group Packages” and the group

Expected Behavior
The packages created for that group should appear and be browsable

Actual Behavior
No results are found, regardless of whether or not the group has packages or not. All other categories work, such as “Group Models”, “Group Plugins”, etc.

Workaround
This currently blocks the ability for other team members to access a package they didn’t personally create without direct assistance from the creator.

Issue Area: Studio
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2021-10-21 00:10:00 (+01:00)
Date Last Experienced: 2021-10-25 00:10:00 (+01:00)

4 Likes

I’m experiencing a simmalar issue - Certian keywords in the toolbox in the Models section will return No results found, even if they are already in my inventory. The toolbox will only load 5-7 pages instead of 10+ pages when going to creator search and those models won’t show up.

I expect all results with the title “sinus airflow” to appear

The API will return “No items found”, even after changing the filter. Good thing the inventory is not affected.

AFFECTED AREAS

Library Search without creator search
Library search with creator search.

Decals and meshes are not affected
This might be a related issue

1 Like

Sorry for the super late reply. We’ll take a look at this now.

Thank you for reporting this bug! We’re testing some fixes for this now with a new solution. We hope to be able to fully release ASAP and I’ll update you once it’s ready.

1 Like

Hi there, can you confirm if you are still experiencing this issue?