Group page not letting me setup my payouts

Reproduction Steps
Hello, not sure if this is the right category but after talking with a few friends, I figured this would be the best place to ask for this, since this seems to be a bug.

Recently, I’ve tried to setup my payouts after releasing the Alpha version of my game. Unfortunately, the payout pages says that the funds were recently transferred and are still being verified.
The game, like a lot of other games, generates a constant flow of income, which means that no matter how long I wait, the message will stay here.

This happened since I created the group, more than a few months ago. By that time, the 2 week period for anyone that creates or joins a group should be passed, and I should be able to correctly setup my payouts.

Device Info

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior
I expect the group to net let me setup my payouts for 2 weeks like announced by the Roblox staff back when the update released. After that time, I should be able to correctly set and change the payouts at my will, for anyone (including me) 2 weeks after joining the group, again, as stated by the staff.

Right now, no matter how long I wait, the payouts are still locked, and there are no answer on the devforum about that, is that just a thing I am experiencing alone ?

Actual Behavior

Workaround
There is no workaround for this unfortunately.

Issue Area: Roblox Website
Page URL: Artefact Pixel - Roblox
Impact: High
Frequency: Constantly
Date First Experienced: 2022-02-19 00:02:00 (+01:00)
Date Last Experienced: 2022-03-03 00:03:00 (+01:00)
A private message is associated with this bug report

3 Likes

Sorry for the super late reply. Are you still encountering this issue?

2 Likes

No, the issue has been resolved a few days after the post ! Thank you :slight_smile: