Group role rank switched unintentionally. No change on audit log

Our group Strigid experienced our ‘Contributor’ role switch to the first role in the group. This caused all new players to join that role instead of our default ‘Supporter’ role. There was no change to the order of the roles and nothing appears in Audit Log. We have automatic admin in game for our ‘Contributor’ role so all new players who had joined the group before we rectified the error, received admin access in game.

Page URL: https://www.roblox.com/groups/6464780/Strigid#!/about

A private message is associated with this bug report

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Hey @so_norm

What’s the best way to connect directly with your team to get more details on this report?

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This is a huge issue apparently it’s affecting a large amount of groups. Newer people who join don’t get the “Member” rank instead they could get “Admin” if the group was affected. I sent a message privately for more proof.

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Just a quick update. Our team has applied a fix on the DB level, however there is still cached data that could cause the main bug of adding new Group members to the wrong role. That should be resolved within the next 36hrs. Our team is continuing to work on mitigating the impact of this issue.

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Our team has completed cache invalidation for all affected groups. New Group members should now be added to the appropriate roles.

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All effected users have been reassigned with the appropriate RolesetID.

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