Group T-Shirts Purchased Not Appearing in Sales

[ultraveIvett (hira)]

Reproduction Steps

1. Go under Revenue > Sales
2. The user “poiseun” has purchased the Asset but it does not appear on there
   EDIT: No new purchases appear at all

Device Info

• User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.124 Safari/537.36
• Platform Type: PC
• Device Type: Computer

Expected Behavior
The expected behavior of the Sales tab is that it displays all recent purchases accurately.

Actual Behavior
There is no indicator of the user purchasing the asset whatsoever. Roblox API to check Asset ownership such as MarketplaceService:PlayerOwnsAsset() works perfectly fine. I have also noticed that I cannot go beyond 2 pages- I receive “InternalServiceError”.

Issue Area: Roblox Website
Page URL: Roblox
Impact: High
Frequency: Very Rarely
Date First Experienced: 2021-07-15 00:07:00 (+02:00)

[Kullaske]

Hello! I am having the same problem but on a much grander scale, over 10k R$ of sales are not appearing. Since this issue is affecting more than just one person. I hope Roblox is able to resolve this problem quickly.
https://devforum.roblox.com/t/game-transactions-not-appearing-in-group-sales-log/1351139

[BitwiseAndrea (Bitwise)]

Thank you both for the reports - this should be fixed now.