Group transactions/sales tab doesn't update with new downloads/purchases

Bug Reports Roblox Application and Website Bugs
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1

Since Sept 3, at around 7 PM my transactions hasn’t updated since. I thought people were just not as active suddenly but found out its not updating after watching people download it within a call. Furthermore, I’ve downloaded Sept’s sales CSV and it’s also not updating.

Group: Dev Equip - Roblox

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System Information: AMD Ryzen 3 4100 4-Core Processor, 24 GB, NVIDIA GeForce GTX 1650
Browser Information: Chrome 128 on Windows 10

Expected behavior

Has to update and show latest downloads/purchases. It’s also suppose to add the sales to the CSV that you can download.

2

Thanks for the report! We’ll follow up when we have an update for you.

2 Likes
3

Are these creator store assets? If so, these transactions now have a dedicated transactions page over on the creator dashboard.

4

That page isn’t functional on my Group, it’s displaying only 5 random sales and I’ve had over 20k. There is no filter or date applied.

5

This page could have delay in loading data due to several causes. This should been resolved so I’ll close this ticket.