Hala Kahiki Public Handbook

:pineapple: | Hala Kahiki Public Handbook

:link: Checkout our ROBLOX group!

:pushpin: Greetings everyone! I am here on behalf of the Presidential Team and Corporate Team at Hala Kahiki to introduce you to the Hala Kahiki Public Handbook. In this handbook, you will be able to find everything from recipe guides, ban appeals, rank duties, and much more. This handbook will be updated frequently to keep the community of Hala Kahiki updated on target operations.


General Information

Frequently Asked Questions Affiliated Partner Information Session Time Information Ban Appeal Information

FAQ

Frequently Asked Questions
In this section of the handbook, you can find frequently asked questions by customers, staff members, business partners, and much more. If your question is now answered on this page, feel free to contact a member of our Management Team, Corporate Team, or Presidential Team.

:question: How do I get a job at Hala Kahiki?
Getting a job at Hala Kahiki is very easy! In order to get a job at Hala Kahiki, first you must join our ROBLOX group and then take an application at our 24/7 application center. If you passed, you will automatically be promoted to Trainee. From there you are tasked with attending a training session to be trained and quizzed over knowledge.

:question: How do I report a staff member?
If you are reporting a member, Management Team Member, Corporate Team Member, etc. you must report them to the Hala Kahiki Staffing Department. The Staffing Department is tasked with handling all staff affairs and staff-related issues/inquires. If you are reporting a Corporate Team Member, you must message their department head, or if it’s a department head, message a Presidential Team Member.

:question: How do I join the Discord server?
Joining the Hala Kahiki Discord server is simple, easy, and enjoyable! By joining our Discord server, you unlock a realm of possibilities ranging from chatting every day with our community, sharing love and laughter, or just getting some information regarding Hala Kahiki. To join our server you must go to our social links on our ROBLOX group , then click the little Discord icon/emoji, then you will be directed to a prompt to join our Discord server.

Alliance Info

Affiliated Partner Information
In this section of the Hala Kahiki Public Handbook, you can find all the information that you will need to know regarding Hala Kahiki and its affiliated partner program. Here you can find things such as affiliated partner requirements, affiliated partner duties, and many more exciting things regarding affiliated partners. If you have any questions, message a member of Public Relations.

:memo: Affiliated Partner Requirements
Located below you can find Hala Kahiki’s affiliated partner requirements that all groups must meet before applying for an alliance here at Hala Kahiki. Not meeting these requirements means you cannot form an alliance with Hala Kahiki. We do not make any exceptions unless you are a development group that has worked with Hala Kahiki in the past, everything is subject to change.

  • Group must have 275 members.
  • Group must be active and communicable.
  • Group must be professional and have professional standards.
  • Group must follow Hala Kahiki’s rules and regulations at all given moments.
  • Group must not have a bad reputation on ROBLOX or with Hala Kahiki.

:clipboard: Affiliated Partner Duties
On this part you can find the affiliated partner duties for Hala Kahiki. This will explain and exclaim what the duties are of affiliated partners of Hala Kahiki. Affiliated partners must follow these steps at all times, not following these duties could result in termination of our partnership.

  • You are required to announce all of Hala Kahiki’s events that are requested. We do not announce staff applications.
  • You are required to have two affiliated partner representatives in the Hala Kahiki Discord server at all times no matter what.
  • You are required to be respectful to the Hala Kahiki community and employees, alongside following the Hala Kahiki rules and regulations too.
  • You must announce all Hala Kahiki requested announcements within 24 hours of being asked to do so or your group will receive a warning, the third warning is a termination.

:question: Affiliated Partner Application Questions
In this section you will find the affiliated partner questions for Hala Kahiki. With this being said, all applications that are sent to the Public Relations team for review must be in a nicely formatted Google Document. If not, you will be asked to organize it so that it is easy to be read by us. If affiliated partner representatives are banned from the Hala Kahiki Discord server, you must either choose new members to represent your group or have them submit a ban appeal if their ban is not marked as permanent and has not already sent in a ban appeal before in the past (and was accepted). If you fail to follow this rule, your application will be automatically declined by us.

[1] What is the name of your group?
[2] Please provide a group link, and a Discord server invite (permanent).
[3] Who will be representing your organization?
[4] Why should Hala Kahiki form a partnership with your group?
[5] What makes your group different from others in your group’s industry?
[6] How will Hala Kahiki that asking for results before 48 hours will result in an automatic fail?
[9] Do you agree to follow all Hala Kahiki rules and regulations at all times?
[10] Do you understand that we have the right to fail your application if it doesn’t meet the criteria?


Staff Information

Hala Kahiki Staff Information

Staff Regulations

Staff Regulations
In this section of the Hala Kahiki Public Handbook, you can find our rules and regulations for our staff here at Hala Kahiki. Staff are required to follow these rules and regulations at every given moment otherwise they will face punishment or even demotion from the Staffing Department.

Respect | All members apart of the Hala Kahiki community or a part of the Hala Kahiki Staff Team are required to be respectful to anyone and everyone regardless of the circumstances. There is absolutely no exception to this rule and you will be banned and terminated for breaking it.

Professionalism | All members of the Hala Kahiki community or part of the Hala Kahiki Staff Team are required to be professional and show traits of professionalism at all times. Failure to show professionalism will result in termination from your employment by the Staffing Department.

Point Cheating | This is a general rule for every single staff member at Hala Kahiki. Point cheating is taken very seriously at Hala Kahiki and any staff member, regardless of their position, can be terminated from their position by the Staffing Department for doing so.

Common Sense | In general, make sure to use common sense, for community members and staff members, because not being responsible will not have a good outcome for you here at Hala Kahiki. The Staffing Department will not fret to punish anyone for not being professional here.

Server Assistance

Staff Serving Assistance
In this section of the Hala Kahiki Public Handbook, you can find tips and tricks on how to serve customers here at Hala Kahiki as a member of our staff team. These are tips and can be used by any member of our staff team, this shouldn’t be recreated.

:wave: Serving Introduction(s)
When they first arrive at the counter:
Aloha, and welcome to Hala Kahiki! My name is ___, and I’ll be your ___ for today!

Parting Ways Resignation:
Thanks for stopping by Hala Kahiki, we hope to see you again soon!

:clipboard: Other Serving Tips
Other serving tips can be: being friendly, showing empathy, being respectful, and helpful. Make sure that you are always showing empathy for the customer and are always understand and supportive of what they choose from our delicious menu. Other tips can include, showing responsibility, showing restraint, or adding on extra comments to make them feel welcomed.

If you have any further questions regarding the Hala Kahiki Public Handbook, do not hesitate to message a member of the Staffing Department about your inquires at any time.