Handles Objects have suddenly stopped working on mobile devices

The Handles object have a few events, including .MouseDrag. In the last hours, these events have completely stopped working on mobile devices, but continue to work on PC.

You can reproduce this by adding a Handles object into StarterGui, setting the Adornee, and using a LocalScript to connect to the MouseDrag event:

script.Parent.Handles.MouseDrag:Connect(function()
	print("dragged")
end)

Notices how on PC, the print statement fires, but on mobile it does not.

This has completely broken my game on Mobile devices! It doesn’t work on my Pixel 7 with the latest Roblox version, but there’s so many reports it’s probably across many devices.

The first report I can find seems to be about 2 hours old & I have not updated my game today.

4 Likes

would it have anything to do with “MouseDrag”? as mobile does not use a mouse. But I dunno how roblox made it

Thanks for the report!

I’ve rolled back a change which seems to have caused this issue. It should be fixed after restarting your client, but let me know if it’s still causing problems!

2 Likes

Hi,

Sorry for reopening this - but I’m actually still receiving reports this morning. It doesn’t seem to be as many people as before, most people said the issue was fixed so it’s weird that it’s still occurring for a small number of users.

Is this something that will slowly fade away as their clients update or something?
Thanks!

We’ve been getting reports of the same thing in Piggy: Build Mode. I’ve told people to restart their Roblox app and that has apparently fixed the problem.

2 Likes

Unfortunately, I believe clients will only update their configurations on startup - so as you said this should improve when players fully close & restart their clients. If for whatever reason this issue still persists after that, please do let me know though!

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