Hau’oli - Staff Guide


🌸 Staff Guide

This guide will include lots of helpful information for staff to use when working at Hau’oli, from promotion tips to restaurant guides.

🏝️ Promotion to Management Intern Guide

At Hau’oli, we are always on the lookout for new Senior Crew to join our management team. We have 2 ways of doing this: activity, and applications.

For applications, simply apply when applications are released. Applications will be released on our Discord server, so ensure you are in it to be notified when applications do open.

The recommended way to be promoted is through your activity. We are not looking for staff who spend hours on the game every day, but instead we are looking for staff who show consistent activity, such as half an hour to an hour for most of the week. We are also looking for staff who do not stick to one area of the restaurant, and are happy to work in the kitchen or behind the registers. Finally, be your genuine self, show enthusiasm, and you might just become one of our newest management staff!

🥥 Staff Expectations

Here are some of the things we expect from staff:

  • Be professional. We do not require staff to use grammar within our games, however we want staff to remain professional.

  • Be prepared. Customers want a seamless experience when they visit our restaurant, so have a guide ready with your greetings to impress the customers!

  • Be positive! Customers don’t visit our games to have a negative experience, so ensure you are giving the customers a reason to return.

🍍 Restaurant Tips

Here’s some tips to ensure you are making the most out of your time at the restaurant!

  • Clean up spills, and make sure that all items are restocked!

  • Show guests around the restaurant, including where the self service areas are.

  • Why not submit a food order for yourself?

  • Practice different meal combinations so you are giving the best recommendations to customers.

  • Chill out in the staff room!

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