Have to log into Studio every new window that opens

Help and Feedback Platform Usage Support
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#1

This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.

You can write your topic however you want, but you need to answer these questions:

  1. What do you want to achieve? Keep it simple and clear!

I want to log into Studio once and stay logged in.

  1. What is the issue? Include screenshots / videos if possible!

When I open Studio I have to log in, which I do not like but is not a huge issue, but when I start a local server to test and the server window opens, I have to log in again. Then after logging in again, it opens a few player windows for which I need to sign all of them in, one by one, every time I restart the local server.
I also found that when creating a new file or opening another file requires me to log in again.

  1. What solutions have you tried so far? Did you look for solutions on the Developer Hub?

I searched for it, but could not find anyone with the same problem. Only where they have to log in once every few days. I tried logging in through browser and through studio, fully restarting studio and restarting my pc. I had this problem yesterday for the first time, but I have not used studio in a while before that.

After that, you should include more details if you have any. Try to make your topic as descriptive as possible, so that it’s easier for people to help you!

I hope someone can help!

1 Like
#2

You mentioned that you have restarted studio, but have you tried reinstalling it?

You should be able to just run the installer executable again, and it will handle the uninstalling and reinstalling of Studio.

1 Like
#3

Thats a very good idea, should have tried that before.

I reinstalled Studio now, but it is still the same. Do you know something else I could try?

#4

Log in both website and application, it may fix the issue

#5

Thank you for trying to help!
As I said in my first post I already tried to do that. Do you have any other suggestions?

#6

Does your pc have any disk/storage cleaning app?

#7

No, I do not have anything like that. I do have Bitdefender antivirus, but I do not think that has anything to do with it

#8

Hi everyone,

Thanks a lot for all the help! I do not know what happened, I also did not change any settings, but everything works like normal again. Maybe the new year solved it :slight_smile: