Heads/Bundles staying on-sale post moderation take-down of associated mesh

[Kitsomia (Mia)]

Since the release of Bundle/Head UGC creation, moderated versions of these types of assets (Bundles/Dynamic Heads) are still able to be purchased. Assuming this is not exactly how it’s supposed to behave; as any other category other than these hides moderated assets as far as I know. Uncertain about the character/bundle category the most, if a single part of the bundle is moderated the whole display becomes a moderated image. Nonetheless, it’s not major but it is annoying getting results of bundles/heads that you cannot use regardless of price.

Currently on Chrome (Version: 116.0.5845.141 Official Build 64-bit) & Mobile application, visiting these categories linked below, you can stumble upon assets which are moderated. Some seemly never ‘load’ but when clicking onto it, an associated mesh has been moderated.

Category links:
Characters
Dynamic Heads

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Images:

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I’ll link some that I saw that have this occurring to show what I mean specifically:

Catalog - Roblox

White R15 Blocky Outline Avatar - Roblox

Catalog - Roblox

Skelly's Head - Roblox

Cool - Roblox

[PseudoRNG3816]

Thank you for the report. We’ve identified an issue with our process to take these items off-sale and its now fixed. Going forward, this situation should not recur.

For existing bundles in this situation, we are currently reviewing them and will resolve them. Will circle back to update on that.

[PseudoRNG3816]

We’ve reviewed the bundles affected by this bug and taken them down.

For any other bundle that you’d like us to review - please feel free to (re)report them (right now you’ll have to use one of the body parts to report them) for review. Thank you.