Heels Colliding with Ground

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#1

We have a custom character where you can equip clothes, heels and such. When equipping heels (keep in mind each heel varys in length) the bottom portion clips into the ground causing the character to not be able to walk/go up stairs/slopes etc. video provided below.

I have tried turning CanCollide off, it fixes the issue however, the bottom portion of the heel is still inside the map. I’ve tried changing the CollisionFidelity to PreciseConvex and that didn’t work either.

I’ve also tried changing the hipheight, doesnt work. Just makes the character float. I’ve tried making the heels massless.

If you have any ideas, please share!

#3

Any ideas would be appreciated. Trying to figure out what i can do to fix it.

#4

Is it a layered clothing accessory or a classic accessory?

#5

Neither, Its just parts welded to the foot. Similar to Royale High’s system

#6

Are the parts set to be massless? Though it was a tool, I found out that held tools add weight to your character, which messes up movement and jumping. Maybe the heels have to be massless too.

#7

Tried that, didn’t work sadly.

#8

Still trying to figure out a solution.

#9

Turn off CanCollide and use HipHeight