At 5:45 PM my account was wrongly deleted for “Child Exploitation” and I know that 3 people falsely reported me for child exploitation.
I’m asking for help from any of you to get my account restored, as I never exploited anyone. And I can’t even provide any screenshot proof, so I’m just in an really bad spot here. and I would really love it if anyone could help me.
I would like help on how to appeal this because this is the first time something like this has happened to me.
This is weird, I’m not sure what could be causing this as Roblox didn’t even show you for what you have done. Try contacting Roblox Support and ask them what you did and try to get them to unban you. If people spam reported you then you really better contact support
Thank you so much for your help mega minion, I’ll ask them tommorow!
This reminds me of this video.
Roblox is known for its bad support and watching the video further proves that point. I’m not sure what you can do to try and get your account back, but I’d suggest asking for multiple things when contacting support and not just the reason for getting deleted.
Guys I appreciate all the help I’ve been given, it means a lot! Update: still waiting for roblox support to get back to me on the appeal I sent, and my parent is helping me with the situation aswell.
My account was deleted for “harassment” and my place was banned for “Child Exploitation”
Unfortunately the email for unbanning was not synced so I have lost it, but I still have the ban note and the place that was banned due to this (Which is why it was updated 9 months ago despite being banned in 2023)
The Place was appealed successfully (which got the account banned) and the account was not reinstated. Hopefully this can be corrected if Roblox staff see this thread…
Good luck with your account too, I hope you’re able to be unbanned.
that sounds awful that your account got terminated too, and thank you a lot for saying that you hope I get my account unbanned!
also I wonder why they don’t include the exact things you did like offensive items they must’ve removed that for terminations
Accounts can not be appealed and reinstated after 1 month even if it is a false ban unless you somehow get special treatment from Roblox.
I know, that’s why I’ve been trying to get DevRel’s attention.
if you don’t mind me asking, what is DevRels?
DevRel = Developer Relations
You can Google that term + the word Roblox to get a better explanation as unfortunately I can’t explain in detail.
They’re great tho :͏P
did you have a free candy van in your game? oh wait you got falsely reported.
I genuinely wonder how moderation is this bad
no it didn’t show any offensive items
yeah that’s even worse the fact that there was no proof against you and yet you still got banned.
yeah it sucks but I still have faith that I can get this reversed
I don’t know if I’m doing this right but, I have a question for anyone who stumbles on this topic. If you didn’t format your first appeal in a good way can you send another?
if they don’t get back to me on my email appeal, should I get my parent to call Roblox support? and would I be allowed to get my parent to do that?
yes but i highly suggest you wait for a reply to your email appeal. let’s first see what they’ll decide there
don’t worry they’ll eventually reply. if they didn’t, send in another appeal until they reply.
if they refused to reopen your account through email, then yes, you can dial roblox on 888-858-2569 to appeal on phone.
also note that if you’re outside of the usa, you’ll have to dial their number preceded by 001 (0018888582569), but if you’re inside the usa then you can dial them without the 001
the pre-recorded message will ask you if you’re under 18, and if you are, they’ll just tell you to appeal via email, so you must tell your parent to appeal on phone beyond you. they’ll judge your voice if you lied about your age and hung up on you
it’s 10x times better than appealing via email because it’s an actual roblox employee listening to your recorded message. if you were actually unfairly banned, your chances of getting the account back are very high when you sucessfully appeal on phone
kreekcraft did actually dial them once to appeal his account moderation. watch the video to get an idea of how it works
yes, they still actually do review your case everytime you email them, i mean unless you’re bombarding their emails hourly of course.
most unbanned people got unbanned after many tries and appeals, rarely does it work on the first try
wish you the best with this situation.
THANK YOU SO MUCH sheriff, am I able to send them screenshot proof of the people telling me that they’re sending tickets to roblox to get my acc deleted?
yeah you are. they’re actual moderators reading emails
but unfortunately you can’t send it directly through Roblox Support, so you’ll have to reply to the automated message (the message that they send whenever you send in a ticket) on gmail and send it there
