Hello Friends,
So we’ve been running into something really strange since release. Our game has been crashing at a much higher rate on PC than on Mobile. Our PC crash rate is averaging out around 10-13% while our Mobile crash rate is averaging out around 3-5%. We’ve been going crazy with the code optimizations but none of it seems to have impacted the PC crash rate.
Our game itself doesn’t have that many assets as well compared to some of the other larger scale games that we have. I am wondering whether or not the community has come across a similar issue before.
We have been getting an abnormally high amount of error reports for the following warnings though (see screenshot):
MeshContentProvider failed to process asset because ‘could not fetch’
Failed to load animation
Failed to load sound: Unable to download sound data
After checking, most of the meshes seem to be Roblox Player UGC items that they wear within the game and the animations also belong to the players. Has anyone ever come across this issue before?
The game is Chest Hero Simulator
It would be super helpful if someone from the community could point us in the right direction. Much appreciated!
