High ping in all experiences

As of a month ago, my average ping has been insanely high in most games and in some cases, it will simply freeze, regardless of what I’m even doing.

The video below is a poor example, but basically NOTHING is in the game except 6 invisible parts forming a box that I’m inside. Yet near the end of the video, my ping can be seen pausing for a few seconds (way worse in games with more instances than mine).

Normally I’d brush this off as an internet or hardware issue, but I’m not the only one experiencing this issue with Roblox. Take a look at Downdetector and you can see the majority of users are reporting Server connection issues. I’ve also talked to a lot of friends and they all say they’re having the same problem.

My specifications are listed below.
(IDs, name and Pen and touch removed from list for safety or because they bring nothing to the table)

Processor AMD Ryzen 5 6600H with Radeon Graphics 3.30 GHz
Installed RAM 32.0 GB (31.2 GB usable)
System type 64-bit operating system, x64-based processor

Expected behavior

I expect Roblox servers to not have extreme ping for over a month, and for Roblox to be more aware of this ongoing issue.

A private message is associated with this bug report

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Could you please send me your client logs when this happens?
Also, are you using Windows or Mac?

Also, it would be useful to get the dataPing breakdown snapshot when you have this issue: Studio shortcuts | Documentation - Roblox Creator Hub (under Network)

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It appears it in fact was my computer as I recently tested on my Xbox and the ping was fine. I also just tested it on a new computer, and again, the ping is fine.

Apologies for not researching too much, and for possibly wasting your time.

Thank you for responding. And I will consider doing the steps provided if this happens again.

P.S, I know that I already solved the problem, but I was using Windows.

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