How can I stop crashing after the latest UI Update?

Hello, After Roblox’s Newest update to the Studio’s UI my studio has kept crashing when I try to open the game, even if I turn this feature off and restart studio It is still enabled.

If there’s any solution to fix this please let me know.
I have currently tried:
Restarting My PC and Reinstalling studio

My Computer Specs are
OS: Windows 10 Home Edition
Memory: 16GB
GPU: NVidia 1650
CPU: AMD Ryzen 5 3600

I am aware of the current outage at the time of posting this, however I am not sure if this is caused by the outage or not.

To reproduce: Just open any game and studio freezes for a second and crashes with no message afterwards

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@buketzagain Hello, I don’t encounter this issue at all. I tested it on a 2008 PC and everything is working. Roblox is functional. If you continue to have the issue, it’s possible that your PC doesn’t support the update. Don’t worry, because sometimes it happens. You need to report it here: Bug support - Developer Forum | Roblox so they can fix your issue.

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Try also to make sure everything is up to date, including the performance of your graphics card by checking for driver updates.

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yeah i tried to update my drivers then i had a BSOD with the stopcode: “nvlddmkm.sys NOT HANDLED”

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@buketzagain This turns out to be a graphics NVIDIA issue. Go to Device Manager and uninstall the device by selecting the graphics card, then restart your computer. This will not permanently remove your graphics card from your computer, but will uninstall it. Next, go to updates and update it. If the problem persists, you may have a faulty issue.

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Thank you, this issue fixed this, however the new generation UI still crashes my studio. Thanks again for the help! :smiley:

4 Likes

Dude sadly the same thing is happening to me i cant fix it. :grinning:

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