How do I complete the verification to log into the website or studio?

  1. What do you want to achieve?
    I would like to achieve a successfully validated verification, then log into studio and design games. :stuck_out_tongue:

  2. What is the issue?
    Every answer is correct yet the verification isn’t successful, and on the last time I spent a lot of time on it: snippet each question and examined closely, triple-checked every answer. And although all the answers are correct, the verification is not successful because these answers are wrong.

  3. What solutions have you tried so far?
    I’ve tried contacting customer service, however the -BLOX support telephone only allows voicemail’s and I’m uncertain of how helpful I was in explaining it there.

I cannot get into the queue for support or acquire a support ID because it requires verification.

My phone can log into the account, but it’s verification process differs from what is offered on Windows11-PC, and I can do things from IOS device.
Thank goodness I can use the game engine studio from a tenfoot 7.4” long interface. Yay :slight_smile:

Can anybody help me, please?

1 Like

You just need to verify your email, so they don’t give you as many of these.

Also, have you heard of screenshotting?

I suppose you could check to make sure you’ve counted correctly for the captcha multiple times. Pretty weird.