How do I fix this purchase error message?

I was in a call with one of my friends and he wanted to buy one of the gamepasses in my game, the prompt showed and he had enough robux, and he pressed buy button on the coregui. After he pressed that he was greeted with this message?

Is there any way to fix this?? or is it a engine bug?

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Make sure Allow third party sales is turned on.

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It already was how it was suppose to, plus that product was a gamepass. I think roblox may have disabled the gamepass purchases for this reason: Roblox Banned The Owner of Pls Donate... 💰 - YouTube

It seems like it was only like that during that time period of when hazem getting banned

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Make sure you have third party sales enabled in your experience.

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