How to contact an actual moderator?

[pvvxt (koda)]

So normally whenever I try to appeal a ban I’m contacted by an email moderator, and I’m guessing 9 times out of 10 they dont actually even play roblox, but recently I got banned and I’m assuming it was auto-mod because the only message I sent that could probably have gotten me banned got tagged in chat:

But I find this to be incredibly dumb due to the fact there’s a literal function in the game (Ragblood) which disables you as in not allowing you to walk, and the context was me asking if they got disabled when we flew out of a cannon and smacked the ground and they weren’t walking, so it doesn’t make any sense to ban me for it, but knowing how email moderators are extremely strict, i doubt they’d actually take the context into account, so I’m wondering how I’d get into contact with an actual active moderator to look into it for me

Update: got automatically denied 2 minutes after trying to appeal, just as I thought would happen

[DeVague_RBLX (Sheriff)]

First of all, please don’t appeal via ‘Violations & Appeals’ because if it were denied a few times, the consequence is likely to be updated.

And this is VERY VERY important if you received a 7-day ban. If the bots updated it, it will literally delete your account.

Instead, appeal through Roblox Support.

Appeals sent through Roblox Support are reviewed by actual Roblox moderators, but they just follow strict guidelines.

Anyway, if you mean you want to get in touch with a moderator in private, I don’t think this is possible, but you can dial them on (888)-858-2569 and appeal on-phone. An actual Roblox employee will listen to your recorded message and make a decision.

And I once heard from someone on the DevForum that you can appeal through Roblox Support saying Can I speak to a superior regarding a serious moderation concern?

He said When I sent them this message, I got a reply from someone who seems like a real moderator.

But as a tip, don’t use these methods with your current consequence, because it’s deserved and justified and they will most likely not unban you.

Use it with your future consequences that are truly ‘unfair’.

Just wait till the ban duration ends, and don’t ever talk in the chat … Never.

You’re lucky that your messages came off as “Discriminatory Content”. The phrase ‘kill me’ could’ve literally gotten you terminated for “Suicide/Self-Harm”.

As I said, unless you’re in a private server with trusted friends, don’t ever talk in the chat.

And also, they don’t care about the context, keep that in mind.

Imagine you’re playing an fps game with your friend, and you said to them I’m gonna kill you, of course you mean you’re gonna kill them in-game, not in real life. This message can literally get you banned for seven days, because it will definitely come off as if you want to kill them in real life.

They don’t care about the context.