Firstly, hash checks are not the same as image recognition. Image recognition works by converting pixel data into a function. Minor changes like resizing, slight blur or sharpening and color change will still mark the image as a duplicate since it remains within the threshold value. This basically clears most methods used to avoid detection.
Asking the original owner for authorization is somewhat complicated. Imagine permanently losing an old account with lots of uploaded clothes and you decide to reupload them to a new account or a group. You’ll have no way to confirm whether or not these clothes belong to you. Adding onto that, it would be easy to spam someone’s messages. Roblox should be able to handle this on their own, with some kind of a “dispute moderation” button being present to allow the uploader to explain why it is a duplicate. I’d bet this will stop practically every bot account and most re-uploaders.
Hello, I know a somewhat late response but I do have a question. In the email where is says “Designated Agent:”, Do I need to put something after that?
What? This is 100% incorrect. A designated agent is someone within an organization who is responsible for the enforcement of copyright enforcement/claims.
In most cases the designated agent will be someone from the legal department, but for Roblox based DMCA takedown notices you would most likely put yourself down as the designated agent.
If you want to. I guess yes. Because I had to file DMCAs on some videos somebody stole from my channel and directly reuploaded. Since I didn’t want them knowing my actual name I put down my username and the claim still was approved.
A game studio is the owner of assets (copyrights) that developers or artists makes. The owner can be organizations or people. An agent is someone that the owner entrusts to manage the copyright. If you’re the owner definitely say you’re the owner because Roblox will be more expedient and waste less time to verify.
Wrong, I tried that in the past (long before I found this tutorial which I reposted to here as this thread) and the support team just repeatedly told me to re-post my ticket under the DMCA claim section (despite the fact that’s where I posted it in the first place.)
Making new tickets as well as replying to the tickets saying that’s the section that it’s (where I put it) in did nothing but get an exact word for word copy paste of the same message over and over.
No idea if that section has changed and if that category gets taken as seriously as its supposed to since I made this thread, but that was my experience thinking it was smart to file a legal request through the alleged “support” section.
Roblox Customer Support is pretty incompetent. I suspect most of them are employees outside of the U.S. and don’t even have training of U.S. copyright laws.
In future takedowns, I might just send them actual physical mail with my DMCA and call their legal office. I feel they Roblox will prioritize my DMCA if I send them via mail and phone because they will literally ignore you in email.
+1 on the copyright department on being incompetent - They’ll allow you to DMCA archived content (even though that’s literally the whole point of archiving) and if you try to contact support about getting the moderation strike removed they’ll insist it was never archived to begin with.
Source: Had this happen to me.
No, this isn’t a case of me forgetting. In march I legitimately had to email the copyright agent an enormous list of hundreds of items from my group that I wanted to archive. They received and acknowledged the list, as well as telling me that I should no longer have any moderation issues with it (ie DMCA claims) - Nothing gets archived, clothing stays up completely untouched two months later (now 4 months in still nothing)
Get hit with a strike in may, tell them “hey there seems to be a mistake, I archived these and was told this shouldn’t be an issue in [ticket number]” and get told that they never got any request to archive it. Repeat myself showing the ticket number again, get an identical copypaste of the previous message. Repeat again and have been getting “we won’t help you, refer to the previous information we sent you” messages ever since.
Two appeal tickets have gone silent out of nowhere for the past 4 weeks now and I’m never getting my account back because of archiving not being a protection against DMCA claims.
I wonder if it would be possible to sue Roblox (or take some other legal action) for not archiving/removing your content after you request it to be taken down?
Legal action could be done if they’re hosting your content somewhere without your permission (hence all the DMCA stuff) so I’d assume that this would fall under that, correct?
If someone is using something they don’t have permission to use (permission from the creator/rights holder) then yes you (the creator/rights holder) can DMCA it
Have you been having trouble DMCA’ing recently, all of my claims for reuploads of my experiences & models have been rejected for something like “does not qualify for robust copyright protection” and I have no idea how that conflicts with a roblox game request.
This part sounds very concerning– Where did you get this information? This is the only barrier stopping me from filing claims against people who have directly copied my content.
Sorry man but for legal reasons that roblox has to fallow, they are required by law to provide your information if they counter claim (It’s meant for if the countering party wants to take you to court to fight your DMCA) Never happened to me, most won’t counter claim due to the fact its no point if they are using alts.
