How to get Roblox support

Hello, I’m trying to delete my account on Roblox. I contacted Roblox support under the data privacy requests and right to be forgotten


For my description I put

I submitted it and roblox sent me this

I waited a few days and they still havent responded. I looked at the requirements ans everything looks good to me:

Did I do something wrong when submitting the request or whats going on?

2 Likes

Maybe try removing the brackets? Idk

If I am wrong and stupid, it could just be a mistake and just try try again

Btw, I like the detector game, funny lol

Unless its being read by robot, brackets shouldnt be important. Something important to note is that my account (SAKDEVRBLX_alt) is permanently banned so I’m not able to take the game down manually.

Make sure you put in your correct information; make sure you didn’t spell anything wrong. Use your username instead of a display name. Remove the reason why you want your account and the game deleted, as this is not required information. Send in another ticket and you should be good.

Also… I love your game so much! :smiley:

Thanks I’ll send another ticket in “right to be forgotten” saying

“Please delete my account, named SAKDEVRBLX_alt, and all games created by it.”

Are you sure that the account being permanently banned will not affect responses?

Also I already submitted an appeal, which got denied, so I don’t know if they put me on their block lis for that username or something.

Well it’s certainly a possibility… but I doubt it.

I guess you could note that your Roblox account has been deleted or something…

How do I get a roblox to look into the case from this dev forum post

I’m not exactly too sure… try messaging a Roblox admin through the DevForum…? You could also make a separate post asking that question.

What category topic would that post be

I think #forum-help:forum-questions

If you don’t live in the EU or California, you cannot request your account and everything under it to be deleted. Roblox only provides the assorted GDPR business (such as requesting a copy of all the data held on you, or the whole right to be forgotten/delete everything about me) to people who legally(?) have the right to it.

Yes, I know, it sucks that Roblox hates giving people privacy and transparency, but that’s how they want to do it and not much can be done about it.

Also, you should reply to that automated email you were sent with the information they requested to get any possible response and/or action.

Also also, as a furry I wholeheartedly approve of the furry detector
1 Like

Is it possible to get the game deleted in any other way even though the account is permanently banned?

1 Like

You might be able to file a DMCA/takedown request as it is your content (since it’s yours/not stolen you should be able to just say “take my game down” and they’ll do it) and everyone has a right to that regardless of location.

Alternatively if you have any alts or friends who have team create access, just get them to insert a bunch of inappropriate content from the toolbox into it.

I think Roblox refuses to take my game down because they do not legally have to as I don’t live in europe and the right to erasure only exists there. Roblox is a very bad platform and extremely greedy. They do not care about you or me. We are their slaves and they will happily accept all my work as their own and not mine because they hate me and they know I wont sue them as the legal fees would be more than the robux gained.

2 Likes

Make sure you provided a genuine phone number and email for your account. To “delete” a game, open a new baseplate file and click “Publish to Roblox as”. Then, select your place that you want to remove. Click “Publish to Roblox” and then the game will be seen as a baseplate. Make sure to disable team create on the place as well.

The game which I want to “delete” is on a permanently banned account. The reason I want to delete the game is because its making a lot of robux on a banned account which goes to nothing so I want to delete the game in order to reupload it on a new account so the players are forced to play the new accounts game which will actually earn me robux

2 Likes