How to return game after being DMCA'ed/copyrighted?

A game of mine keeps being taken down for having a few copyrighted assets, although I’m not able to identify which of those are copyrighted since Roblox will not clarify. There is another game similar to mine that also has those same assets and is also being taken down for DMCA, but somehow is able to re-open their game while I reached out to Roblox and I am not able to re-open mine.

Any advice on how to re-open my game?

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I’d imagine that you have already from what I read, but have you said something along the lines of this?

“Could you tell me what assets specifically are copyrighted so I could deal with the situation accordingly? As it stands, I am confused as to what specifically is an issue.”

I haven’t had this issue before, copyright. I don’t exactly know stuff, but yeah. Could you share what the game is?

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You don’t provide enough information. I don’t know if the copyrights are meshes, images, audio, etc. You should have had a message appear when you sign in about information in the takedown.