How to stop random payments from happening

hello im chillzz and i have a problem where i pay for gamepasses i DONT EVEN KNOW and i need help asap

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please help me asap i dont want to get poor

thanks!

and yes, i logged everyone out of session, resetted password and ran a short scan, i am currently running a full scan.

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You simply got cookie logged.

You should be more responsible with the permissions you give to your apps/websites, that happens when you give your cookies (or give perm to them see it) to a random untrusted app/website.

Also that has no relation with devforum because it’s a personal problem not related to the development.

You can’t do anything to fix it once it started. Just create a new account or report the website/app that made you that (if you know what was it) to see if they’re banned and hope it fixes anything (that most of time sadly don’t fix anything because they storage the cookies of all players that accepted)

Even change your password or permission won’t do anything, if they have your cookies, they can always enter in your account, that can happen on all online services, so isn’t also a Roblox moderation problem.

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i unfortunately dont know what website it was
thanks for reminding me that i got cookielogged!
i will instead quit it because i am tired of the internet.

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Wouldnt 2 step verification stop this?

I dont know how cookies work but if they always have your password wont they still need to get a verification code from 2 step?

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i have 2 step verification on and they somehow logged in, idk how.

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Maybe they got your email too O_O
(If so maybe try changing the email used for verification)

i dont have any other but i have my phone
with a different email

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No, being cookie logged is like faking someone else computer.

Roblox will think you’re on the same computer because your computer cookies are there, and gonna think that you never changed the computer or the account. It’s basically the same if someone steal your pc HDD/SSD, they have all your information and the information never gonna think they got stealed or they’re in another computer, because the entire information is the same from the other computer.

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So if they try to change their verification email, the cookie logger would have access to the new email too?

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so, what do i do now

do i just do my thing and quit the internet temporary?

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i wish i could program something to revenge these COOKIE LOGGERS
i want my robux back.

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Yes, the email don’t change anything, the Roblox will still think it’s you, because your cookies says that you pass the verification.

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If you don’t know the website, you can just wait to the website be banned with the information or just create a new account. (and quit the internet temporary can count like the first way I said of waitting)

You can’t get back what they removed from you (maybe if you contact support about it, but I don’t think they gonna help you sadly) and if you’re good at programming, you could get revenge from them, you need to track all the IPs that enter on your account and once you get a unknown ip, you search it on google and see their location that you can use the make reports of it, but for that you would need to hack Roblox

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if you want to come back your robux go to in roblox support

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I recommend you to do the following steps to reset your .ROBLOSECURITY key:

Source: .ROBLOSECURITY | Roblox Wiki | Fandom

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Rollback your biggest payment, and these random payments are probably people who use surveys to earn Robux.

I recently (almost a month ago) got cookie logged and lost 200k Robux. I wasn’t able to get a rollback.

Wait, you don’t know how much the biggest payment was. Since you can only rollback once, you need to make sure it’s a lot of Robux to roll back.

This is not necessary.

Go to your settings > Security > Secure sign out
Then sign out, and sign in again.
All Roblox cookies will be invalidated across all devices.

Then, contact Roblox if you want to get all the Robux back, but remember you only get 1 restore per account.
If it wasn’t much robux and you don’t really care, I wouldn’t waste your 1 restore.
If you do care, go ahead and email them and explain what happened.

Simply deleting the cookie from your computer does NOT invalidate it on other systems.
ALL YOU NEED TO DO IS SECURE SIGN OUT AND LOG OUT.

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