HSR System improperly chops off important body geometry

Reproduction Steps
Currently, as of 3/2/22 (the functional release of layered clothing), layered clothing’s HSR system chops off important body geometry on some packages. From tails, to wings, and more, it all gets chopped off when it shouldn’t. In a very detailed feature request, I explained why this is an issue and why it should not occur with the HSR system.

Here’s some examples of the HSR system removing body geometry, when it shouldn’t.

Crimson Claw body:

  • Tail spikes disappear
  • Wings disappear
  • Tail disappears completely

image

Frost Tooth the Frozen body:

  • Tail disappears
  • Right wing gets cut up

image

Emerald Claw the Envious body:

  • Right wing disappears
  • Tail spikes disappear

image

Ancient Dragon body:

  • Tail spikes disappear
  • Leg spikes disappear
  • Tail tip disappears

image

I’ve included a repro place file below that contains two versions of each bundle in question : one with layered clothing displaying the HSR issues, and one with no clothing. For convenience, they are paired next to eachother.

LC_HSRIssue_Repro.rbxl (177.1 KB)

Expected Behavior
It is expected that the HSR system would not chop off body geometry that would otherwise be visible or poking through clothing.

Actual Behavior
The HSR system chops off body geometry that should not be hidden.

Workaround
None

Issue Area: Engine
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2022-03-02 00:03:00 (-05:00)

11 Likes

Thank you for the report, the team will investigate when they re-adjust the bundle cages and HSR data

And thank you again for your patience

4 Likes

Hi @V4_Ap3Dud3! As it’s been about a year since this post has been made, I was wondering if there was any updates on this?

This issue still happens with various packages / bundles with a good amount of clothing pieces.

1 Like

Hello @Noble_Draconian - yes, we have some changes coming up soon(ish) to help fix that. Appreciate the patience with this issue, as we have been working to balance the timing of the different releases and fixes for LC issues.

Thank you for the support and the patience.

4 Likes

No worries, thank you for the response! :slight_smile:

1 Like

Just giving this a bump, this issue still occurs pretty frequently.

2 Likes

Hi all!

I would also like to bump this. We have this issue pretty frequent as well on Barbie Dreamhouse Tycoon, which is a absolute killer for us.

Could we please get an update about this issue; it has been reported at March '22 and makes layered clothing a pain. Let me know if you need any more information then the OP already provided.

@V4_Ap3Dud3 would appreciate a proper update. Last one dates from March 14.

1 Like

Hello, thank you for your patience, and we definitely understand wanting to get this issue resolved. We have been waiting to be able to enable the fix for this issue, but due to a lot of competing priorities it got delayed. We are aiming to be able to release it early next year. We understand the frustration, as we share some of it too, but had to make choice on priorities.

Thank you for understanding as well, the issue has not been forgotten.

2 Likes

This also occurs with layered clothing and official roblox bundles. I wonder if this should be reported as a catalogue asset bug?
I’ve only experienced this with one bundle, and that’s Blazeburner. When wearing clothing covering the upper torso, the clothing sinks in and the geometry disappears in that area. Part of the lower torso also clips through the clothing. The entire head cage seems to be non-existant which causes this.


@V4_Ap3Dud3 Heya, are there any updates on this issue? A lot of clothing still chops off important body geometry due to HSR.

My dragon’s tail for example still gets hidden when it shouldn’t:
image

1 Like

Adding @windsurfdrewl to the conversation re: HSR removing the dragon tail with LC

1 Like

@V4_Ap3Dud3

Heya, here’s that place file I said I would send you at RDC during our in-person conversation! It contains two folders, Tail_Not_Removed and Tail_Removed. The avatar models under Tail_Removed are the ones being negatively impacted by HSR.

TailHSR.rbxl (305.4 KB)

Before the launch of layered clothing, I dove into why an automatic HSR system would lead to these exact kinds of problems, and that artists should be able to express their intent on what pokes through clothing and what doesn’t :


On a completely unrelated note, it was great meeting you in person! Loved the conversations we had :slight_smile:

Thank you @Noble_Draconian it was great seeing again as well, and thank you for all the good feedback and the interesting conversations. It was great time.

@windsurfdrewl and I will grab the file and take a look. If possible, can you also share an fbx with us in a private message?

1 Like

@V4_Ap3Dud3 unfortunately, I do not have the original FBX of the avatar as it was created by Roblox in 2013. I forgot the name of the gentlemen that made it, but he still works at Roblox - he was actually in the booth area with you folks at RDC! You can ask him, I believe he might still have a copy of it.

Oh, my apologies, I did not realize it was our own avatar, we can find it :slight_smile:

1 Like

@V4_Ap3Dud3 Heya! I found an interesting case of HSR behaving inconsistently.

When wearing these pants, the tail is not chopped off in-game in a live server, but in studio it is chopped off pretty consistently. Not sure what’s going on there.