I can not add friends to collaborate on Roblox Studio

I am trying to add someone to collaborate with someone in studio, but when I try to add her by her @ it infinitely loads. I think this is because her name is tagged, so I tried her display name and she still doesn’t show up. I would like some help with this issue ASAP, as it is holding me back from my game.

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Have you tried simply writing the name?
I don’t really understand the problem

When I search her user, it loads infinitely; I even left it running for 2 hours. When I try her display other people show up.

Have you tried copying and pasting her username?
Maybe you’re spelling it wrong

I have tried that. I think it is because her username has ily in it which means “I love you”. This may be setting of Roblox’s content filter and not allowing me to add her?

I don’t actually know, if I’m not wrong there should be another way of adding her

Are you completely sure she’s your friend?

If you think its a roblox bug, report it and tell her to invite you instead. @Bug-Support is open

This may help you:

Entering in inappropriate text will prevent users from being added. One way to fix this is to go through the list manually or add to TC using the internal API.

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