The past March 23 I made my first DevEx withdrawal, in which I put my name (I am -18), so that on the 30th they invite me to the portal and do all the paperwork, here, I did it (since it would not let me because of the date of birth) in the name of my legal guardian, and after 2 hours it was rejected for this reason (discrepancy in the names of the application from Tipalti and Roblox, including the initial).
But that day I sent it again from Roblox with my guardian’s name, and it was rejected again this Monday morning, noting the same thing. I contacted Roblox for a solution, but I not received a reply.
What would be the best way to solve this problem? Thanks.
Well, if the DevEx application was a form, I would clear the cookies of the form and I would resend my request in the correct format. If that does not solve your problem, perhaps talking to one of the admins on guild. That could work!