try create new user in windows and check you mistake
try to change the main browser in windows settings and click “login via browser”
I am still having this issue of where I can’t login to Studio no matter what I do. It’s been happening for 2 weeks now. I have tried every solution possible and still get this error message every time.
Can someone help me or get a staff member to see this post, please?
You, can screenshot the error?
I just check this error
I did what you said; I changed the default web brower to (Edge), restarted my computer, reinstalled Studio, and tried to “login via browser” but still got the same error message as the screenshot in the post.
Also, I never receive the verification code when I try to login to Studio. Meaning it’s not even attempting to log me in. (as I stated in the post)
You try this just it’s very strange
Ok, so I tried to login to Studio with a different account and still got the same error as in the screenshot.
Also, I tried to login on my laptop (windows 10) and I am able to login to Studio on my main account on my laptop but I can’t login at all on my main Desktop computer.
This means that something or some file on my main computer is broken, causing me not being able to login to studio at all on my main PC.
The only fix I can think of is to factory reset my main PC, which I really don’t want to do at all as I have a lot of important files and other stuff on it.
This is really weird, and I can’t find out what is causing me to not be able to login at all on Studio. Any help or solutions you have is appreciated.
You can saving your need files on laptop
in recovery have a option reset pc(re-install windows)
and you give a choose like{
delete all
keep yours files(only personal)
}
but i’m gonna test this and i’m reply work it or no
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when i’m install, made video from VMware
but i’m recommend save files on laptop
sorry i cant make this( but else its worked im message
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Try uninstalling Roblox Studio and then delete the Roblox Studio folder in C:\Users\UserName\AppData\Local if you haven’t already.
By the way, this will delete your local plugins so you may want to back them up.
Ok, so I did what you said. I deleted the whole Roblox/Roblox studio folder and reinstalled it.
I now get the verification code when I try to login but still get the same error message.
try opening Command Prompt and run ipconfig/flushdns and run “to make sure it isn’t windows affecting it” run this in command prompt, DISM /Online /Cleanup-Image /CheckHealth if it said it found an issue when running checkhealth then run DISM /Online /Cleanup-Image /ScanHealth
now see what happens, if still same issue then just try your best to uninstall roblox entirely even the Temporary files, theres also another location to delete roblox’s data here is how to uninstall left over roblox files
C:\Users[Your Username]\AppData\Local\Roblox\Versions
Delete all folders inside the Versions folder.
Press Win + R, type %temp%, and press Enter.
Delete any Roblox-related files or folders (look for names starting with “Roblox”).
- Press
Win + R, type%appdata%, and press Enter. - Navigate to
AppData\LocalLow. - Delete any folders related to Roblox.
- Also, navigate to
AppData\Local. - Delete the
Robloxfolder.
Navigate to C:\Users\[Your Username]\AppData\Local\Temp.
- Delete any files or folders that are related to Roblox.
Now try after restarting your pc
if still with the issue directly contact roblox support by email and see if they can give any solutions if not its best to wait it out
Yeah I did all of that and still have the same issue, I’ve also contacted roblox support but they werent much help.
The only way to fix this I think is to factory reset my PC but I don’t want to do that. So I’m just going to wait and hope it fixes itself. But thanks for the help.
Bumping this post because I still have the same issue.
1 Like
Bumping this post because I am also having the same issue.
2 Likes
bump,I have it
Update everyone I have fixed the issue by factory resetting my PC. It sucks it had to come to this but it fixed it.