I can't make any Developer Products or use them in a script

Bug:

Whenever I try to create a developer product it will give me this message:


or:

But when I retry on the Configure page it says this:
image

Also, when I use these Developer Products in my scripts, it says this error:
image
image
I used this in my local script

local mps = game:GetService("MarketplaceService")

local ProductInfo = mps:GetProductInfo(1506620193,Enum.InfoType.Product)
					print(ProductInfo.PriceInRobux)

These are the images I tried using:


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I have tried:

  • Clearing my cookies.
  • Restarting pc.
  • Uploading different image.
  • Changing my browser.
  • Changing the image extension to .jpg.
  • Using a different Roblox account.
  • Using different PC.
  • Making Developer Product on different game.

Where it happens:

It happens on Creator Dashboard in Developer Products:

When it happens:
Whenever I try to upload a new Developer Product or change the image of an existing one.

Reproduction Steps:

  • Open Roblox Creator Dashboard.
  • Open any game (under Creations tab)
  • Go to “Associated Items” tab on the left side.
  • Go to “Developer Products”.
  • Click Create a Developer Product.
  • Click Upload Image.
  • Chose any image.
  • Click Create Developer Product.

My browser version:
opera_6o0RsYIw7w

1 Like

We’ve filed a ticket to our internal database, and we’ll follow up when we have an update.

Thanks for the report!

2 Likes

I also cannot set the price of a shirt. It says the minimum or maximum price is 0. Seems like the creator dashboard just isn’t ready to be fully used I have encountered too many issues with it. I have tried using a VPN, a different account, and a vpn on a different account.

The shirt is already uploaded, and when i uploaded it it let me sell it for 5 robux, but now it is not anymore.
image

1 Like

A fix for this:

there probably is a way to use the api for the developer products issue.

We can’t repro, and everything seems to be working fine, so I’m going to close out the thread. Thanks again for the report. So sorry it took us this long to get to it.

2 Likes