I can't save my place

Something similar happened before, but this time the output was slightly different.


The output shows “This operation requires an authenticated user.” What does this mean?
I have already verified my email and phone number.

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Could you log out and back in Studio?

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It doesn’t work…
I don’t know why this thing happens.

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Last time I got that message was because I got banned mid studio session for being in team create (aka 1984) and inserting a stolen model from the toolbox into my private game because I was curious what settings the meshes used :sweat_smile:

I doubt it’s the same thing though. If saving the game doesn’t work it will probably fix itself if you leave and rejoin/log back in. If you can’t do that because you want it to save, you might be able to log in from the place. In the top right corner there is a drop down that says your username when you’re logged in, and you can use it to log in if you aren’t I think.

You could also try exporting different parts of your game (ex: your workspace) as a last effort to save your stuff.

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Download the place so you don’t lose your progress, Log out of Roblox Studio, Log back in, and tell me what happens

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I’m already logged in but nothing changes.
スクリーンショット 2024-02-18 153420

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I’ve tried many times but nothing changes.
I can save it as a file.
スクリーンショット 2024-02-18 154037
But I cant publish my place with these things ^

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Have you tried logging out and logging back in? If you can save it as a file then there probably isn’t any harm in trying, and it seems like that should solve the problem.

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Even after logging in and out, it still doesn’t work.
I’ll try saving it as a file until it’s fixed.

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Screenshot 2024-02-17 at 10.51.59 PM

:uhh: … Have you tried logging into roblox.com? When I got moderated the forum and studio were working normally besides this error, and I only found out when I went to the website.

Hopefully it’s not that though.

They linked some things to try, I haven’t looked at them:

https://www.youtube.com/watch?v=MTj7UgfHVNc
if still not working, do this method
https://www.youtube.com/watch?v=-g-5LwshcP8&t=387s

Source: https://www.reddit.com/r/robloxgamedev/comments/11tfv9b/this_operation_requires_an_authenticated_user/

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Oh I was logging out studio lol.
I’ll try it!

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Sorry, you may have misunderstood.
My account is not banned and I can log in and log out normally. (probably?)
Also, logging out on the Roblox site does not work.
Sorry if I misunderstood…

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I mean nothing happens to this bug even if i log out.

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Try reinstalling studio and logging back into it with your account.

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Nice! If going to the Roblox site doesn’t give you a moderation message then you’re in the clear! I’d check the reddit thread to see if anyone had an experience with this when they weren’t moderated.

I’m not sure what else to try besides reinstalling studio.

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This method also didn’t work….