I don't know if I've fulfilled my "Right to Erasure" request

Help and Feedback Scripting Support
#1

I received the following right to erasure request for my Roblox game. It seems that I’ve received this because the user requested for Roblox to delete his entire account.

I’ve removed his main save data for the game; however, the game features a level creator that saves each user’s data into his own DataStore, saves each level as its own key, and saves each statistic of the level (wins, deaths, etc.) to different OrderedDataStores. I can’t tell if he has any information for this part because of the way I formatted the names and keys.

I’m terrified at the possibility that my account might be deleted just because of this random incident that I had no way of knowing about or preparing for, and I’m also afraid of the fact that this could end up happening again. Please help me to know if my account is in danger and what I should do about this.

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1 Like
#2

Two problems with this.

  1. The user id is private information as it clearly wants to be forgotten. While not going to get you banned, this is not good to leak the user id anyway. Update and censor user id in the image.

  2. You are not obligated to delete it. Technically you have no legal obligation to clear the data and roblox should be doing the dirty work not you. While this is the truth, it’s not good to mess around. If you need to delete the data than you can use DataStore Editor Plugin to delete the data. This does cost robux though.

8 Likes
#3

If you need extra help, just send the script used for data store and you can post it here and I can help out.

2 Likes
#4

Does that mean I won’t get banned if the user still has a piece of information left somewhere? Since his account is deleted, nothing he’s done should be visible to anyone, so there shouldn’t be any privacy issues.

#5

Well the problem is there is data in your games database still apparently roblox wants absolutely none of it in game. You can reply to roblox or email them and tell them you are completely confused on what to do. The right to erasure does not mean there is something wrong with your roblox game, its just that person must have joined your game at one point and their data was saved in your game. Nothing to worry about. Just get it removed and you should be fine.