I need HELP ASAP! Can't log in

what kinda important things you need to remember

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the Email you have your account linked to maybe.

If anyone got any other ideas let me know. Currently waiting for roblox support to respond.

Let this be a lesson in ensuring you have properly backed up all important data, especially 2FA backup codes :slightly_smiling_face:

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Bros telling me to let this be a lesson while I’m having a panic attack every 5 seconds. Absolutely beautiful.

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Hi

Sorry to hear that. Do you remember your account’s personal info? (Date of Birth, Theme, Language, Account Location, Gender, Privacy Settings, Other Settings, etc)

Basically, information the account owner only knows.

If you remember these, there’s a high chance of getting your account back.

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Bruh.

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What Am I supposed to do now??

If anyone else got any ideas let me know.

If you have bought Robux provide them receipts or bank statements, this should be enough for them to disable 2FA on your account.

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I did buy robux but It was a while ago so idk is it works. And were do I put it?

my latest one is from July 4th Is it good?

Alright so reply to the email they sent you with e.g. Google Play payment statement like this:

Example response (DO NOT BLUR ANYTHING IT HAS TO BE CLEARLY VISIBLE):

Hi Harry,

Thanks for your reply.

I request for removal of 2FA from my account as I’m unable to access my authenticator. Below I’ve attached my Google Play (or what ever statements you have) of the Robux I’ve bought on this account on August 3rd 2024 at 12:12 PM GMT (Make sure you include your real purchase date and time with correct timezone):

Thanks for your support. Let me know if you need any more information.

~ Your name

I’ll answer here

Any purchase of Roblox is valid no matter timeframe.

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Thank you so much!!!
2v-bp vu-u-0ou-0uop

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Now I’ve got backup codes and the 2FA setup on my new phone. Thank you guys for helping me out, you guys are awesome!!

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