If Humanoid Head is in a collision group not colliding with Default, the name tag will not show

[Smash108]

Setting the collision group of a head inside a humanoid model to not collide with default results in the name tag disappearing.

Head in collision group id 1 with collision with Default enabled:

Head in collision group id 1 with collision with Default disabled:

Repro file: repro.rbxm (11.5 KB)

I am having to use collision groups to non collide the heads because you can’t just disable CanCollide in a head.

This is extremely annoying because I have to work around the bug by creating a custom nametag.

This issue is likely related to:

A part belonging to a collision group that can cannot collide with Default cannot be hit by raycasts

Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur. When a part belongs to a collision group that cannot collide with Default, it can never be hit by any of the FindPartOnRay methods. Normally, I would expect raycasting results to be independent of a part’s collision group. How often does the bug happen (Everytime/sometimes/rarely)? What are the steps that reproduce the bug? Please list them in very high detail. Provide simple…

[kleptonaut]

The reason is due to raycasts not being able to collide on things that can’t collide with Default. So if you set something to not collide with Default you can run into all sorts of problems. We are exploring ways to make this easier to work with.

For now, the best thing to do is to make another group and put all interactable parts in your game in it (call it like Parts Default or something).Then, have the heads in another group that doesn’t collide with your new Parts Default group. Basically just avoid having something not collide with Default.