Whenever a GUI is moved from a tool in the player’s character/backpack, for some users none of the assets are loading. The images aren’t loading and text isn’t appearing. This has been occurring for some of our players reportedly since Wednesday and has never happened before. We haven’t changed anything in that script recently and only added debug. This happens in Soro’s, and most commonly occurs in servers with a large number of players. I was able to play with @Uncle_Ferry in a private server and he was able to reproduce the issue. This is happening with any place with these images, and a repro place file is attached below. I have not experienced this issue myself in Roblox Studio but only in a game.
In the developer console, it is clear that the images should be shown as their ImageTransparency is 0, the ScreenGUI is enabled and parented to PlayerGui, the visibility is set to true, and there is a loaded image inside.
-Get a few people into a server with a GUI that gets parented from a tool (or use the file below)
-Equip the tool and check if anyone doesn’t have a GUI on their screen
Reproduction Place: ImageReproPlace.rbxl (24.6 KB)