Immersive Ads don't give impressions in our experience

In our experience, Clip It we find that we can gain AdGui impressions from the advertisements in our lobby area, but when we tried adding Roblox immersive ads to the Clip Feed we found that images would display, and videos would show a single-still frame, but none of these would count as impressions:

^ This video is supposed to show a ‘Play’ button and a ‘Mute Audio’ button, but it does not do so in our Clip Feed, only in our lobby area.

I thought this might be because the character is too far away so I tried bringing it closer, no luck…

We think the issue may be because the Camera.CameraType is set to “Scriptable” - which is required for our Clip Feed to function correctly. We would love to get in touch with the Roblox ads team and discuss why we think our use case is valid & share more details!

Thank you

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This has been resolved. The clip with the ad had an invisible character in front of it. Removing it solved our issue!

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