Import 3D tool does not always reflect changes to import settings

Bug Reports Studio Bugs
#1

When importing an object via the Import 3D tool:

  • Certain checkboxes in the “File General” settings will sometimes not update visually when changed
  • The “File Dimensions” in the “File Geometry” settings will not always update visually when changing the “Scale Unit” setting

Expected Behavior:

  • When toggling a checkbox, the change should immediately be reflected on the checkbox (a check mark should be shown if the setting is enabled)
  • When changing “Scale Unit”, the “File Dimensions” should immediately update with the new dimensions

Actual Behavior:

  • Once “Upload to Roblox” is changed, certain checkboxes may not update visually when changed.

  • The “File Dimensions” only update visually when:

    • Opening the Import 3D tool
    • Sometimes when changing “Scale Unit” for the first time after opening the Import 3D tool
    • Changing “Scale Unit” to anything that causes the imported file to too large to import
    • Changing “Scale Unit” from anything that caused the imported file to be too large

Studio Version:
0.605.3.6050660 (64bit)

Plug-ins:
None

Issue Area:
Studio Bugs

Issue Type:
Visual

Frequency:
Always

Reproduction Steps:

  1. Open a new baseplate project and use the Import 3D tool found under the “Avatar” tab to import the following file: cube.fbx (11.4 KB) (This is not the only file causing problems; it is an example of a file too big to import with “Scale Unit” set to “Meters”, which will be helpful later)

  2. Attempt to toggle all “File General” settings except “Upload to Roblox”. Note that the checkboxes immediately update, as expected.

  3. Disable “Upload to Roblox”.

  4. Attempt to toggle all “File General” settings except “Import Only as Model”, “Upload to Roblox”, and “Use Cages”. Notice that the checkboxes do not update.

  5. Enable “Upload to Roblox”. Notice that the checkboxes may or may not update to their actual current values.

  • :beetle: Once “Upload to Roblox” is changed, certain checkboxes may not update visually when changed.

  1. Go to the “File Geometry” settings and note the current “File Dimensions”

  2. Change “Scale Unit” to anything except “Meters”. Notice that the “File Dimensions” do update.

  3. Repeat step 7, but notice that the “File Dimensions” do not update.

  4. Change “Scale Unit” to “Meters”. Notice that the “File Dimensions” do update, along with a warning that the cube exceeds the maximum size.

  5. Change “Scale Unit” to anything. Notice that the “File Dimensions” update with the correct value.

  • :beetle: The “File Dimensions” only update visually when:
    • Opening the Import 3D tool
    • Sometimes when changing “Scale Unit” for the first time after opening the Import 3D tool
    • Changing “Scale Unit” to anything that causes the imported file to too large to import
    • Changing “Scale Unit” from anything that caused the imported file to be too large
3 Likes
#2

Thanks for the report! We’ll follow up when we have an update for you.

1 Like
#3

Hi there! Thanks for the report. We have a fix for this that should be live in the next couple weeks.

2 Likes
#4

Thanks for working on this!
The issue with checkboxes not updating after toggling “Upload to Roblox” has ceased, but I am still experiencing the latter issue with the File Dimensions 100% of the time.

1 Like
#5

Is there any update on this? I am still experiencing issues with the File Dimensions 100% of the time.

1 Like
#6

Thanks for bumping the thread! We’re currently doing a major overhaul of the settings system that should make bugs like this a lot less common. We’ll update you as we work on this issue.

2 Likes