As a Roblox developer, it is currently very difficult to efficiently manage large amounts of Right to Erasure requests. These requests are delivered through Roblox’s private messaging system, which quickly becomes unmanageable especially for developers who operate large-scale experiences or multiple popular games.
For example, developers with millions of monthly players can receive dozens of requests per day across multiple experiences.
The current system makes it nearly impossible to track:
- Which specific experience each request applies to (I know it gives the game link but when you have multiple games it becomes a nuisance at first glance or if you own or dev for multiple games)
- Whether a request has already been fulfilled
- Which team member handled the request if any
This leads to confusion, duplicate work, and unnecessary communication overhead between development team members, while at the same time making compliance risks due to people missing these requests since they are so constant.
My proposed solution is for integrating a dedicated “Right to Erasure” management section in the creator dashboard for experiences with the following:
- Pending Requests tab showing all active erasure requests for that specific experience.
- A completed Requests tab to track fulfilled erasure requests and to take it off of the list so all developers on the experience know the request was handled so there is no waste of anyone’s time.
- Some data for each request such as when it was received and who marked a individual request as completed.
This would help greatly with enhancing compliance with the data privacy regulations, reduce burden for teams managing large scale or multiple experiences, eliminates confusion with the development team on when a request is carried out and the data is removed, and improves overall efficiency.
The current messaging system in our inbox is more practical for small creators but does not scale well for larger studios or popular experiences on the platform that can be handling upwards of 1,000+ requests a year. A dashboard solution would make compliance easier and less of a burden benefiting both developers and players.