In-experience UGC unable to be purchased

Bug Reports Engine Bugs
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#1

Our UGC is only available to be sold in-experience “Experiences and Dev API only” in our game Notoriety: [❤️AKIMBOS] Notoriety: A PAYDAY® Experience - Roblox
Starting today, our sales plummeted on UGC to 0 for almost all categories, and it seems this is due to a bug where purchases are not going through.

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One thing to note, is that while I cannot purchase UGC individually (the purchase is INITIATED client-side, and HANDLED server-side), I can purchase a set of items (since that is also INITIATED server-side). I suspect that has to do with this bug.

Expected behavior

I would expect to be able to purchase an item even if the sale is initiated client-side, as there was no announced change that would indicate that we couldn’t prompt from client.

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#2

I believe it’s no longer available client sided because a few days ago people used exploits to buy an exclusive item for the upcoming Roblox event when they weren’t supposed to. This change wasn’t announced.

1 Like
#3

Related:

#4

Could you please check if the PromptPurchase API call is triggered from server script instead of client script?
For in-experience only purchase, we are enforcing the server script invocation to prevent exploits.

#5

yeah the issue is it’s triggering from a client script, I don’t think this change was announced which caught us off-guard.