Inaccurate player count on game

Help and Feedback Game Design Support
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#1

Don’t know which category to put this In, but almost every time I check on my game I’ve recently noticed that the player count shows 1 person in-game. I take a look and the active count is 0 and no servers are found? It only happens on the homepage and not the actual game page. Is this a bug or something? It’s kind of irritating because I can never tell if anyone’s actually playing or not.

https://gyazo.com/4bdfaf416e6586536fc86522c6c127e6 - homepage
https://gyazo.com/0d6203bc6861554bd7cc6f4ae6d1d057 - gamepage

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#2

This is normal, you will need to reload the page and it will reset. If someone plays the game and leaves while you haven’t done anything on the Roblox page, it will stay at 1.

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#3

I’m having a similar problem. Even when I refresh the game page, active users will just randomly be 1 or 2, but there are no servers and when I join there is nobody. This is definitely a bug with the site.