Incapable of opening a studio place file

This is a place file my friend LampScrew has for the game we’ve been working on, Saurian Siege, but out of random one day when trying to open the file, it yielded this very error. We’ve waited a month or more before making a bug report assuming it was just a one-time thing, however, to this very day the issue is still occurring. According to Lamp, this has happened before a year or more ago but was fixed, but as of right now it does not seem to be fixed whatsoever.

We lost a bunch of important things, specifically models. Those models were the backbone of our project, and we cannot continue without them. I do not have any beta features enabled, and this issue occurs on my end as well.

For some apparent reason, it does not let me upload any .rbxl files, even if I send one in a .zip file. If there is any other way I can provide the files, please let me know.

Incident ID: 4473331603544203297

Expected behavior

When opening the place file, it should let us open it normally as if it were, for example, a baseplate.

1 Like

Hello, can you send us the file? You can send it to me privately if you wish, just let me know you did so. Thanks!