Reproduction Steps
Game servers are reporting frequent datastore failures.
Expected Behavior
Datastore failure rates to be lower.
Actual Behavior
Issue Area: Engine
Issue Type: Connectivity
Impact: Very High
Frequency: Often
14 Likes
Experiencing this as well, started about ~10-15 minutes ago from this post for me
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My game is also experiencing this issue. So far it’s only a few users reporting data issues luckily.
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My scripter is experiencing this issue, he’s having trouble loading into our game to test because the datastore fails but I’m not experiencing the issue at all (so far). I’ve seen player reports of data loss, but also not consistent, it’s only affecting some people. I don’t see any pattern with it though, seems random.
Edit: On a possibly related note, I’m getting two additional errors consistently in the output window in Roblox studio when I load games.
Could not fetch Package AssetInfo: HTTP 429
HttpRequest “BulkPluginAssetDetailsFetcher::sendRequest()”: got network error status: 429
3 Likes
I keep getting this error:
502: API Services rejected request with error. HTTP 500 (Internal Server Error)
This error occurs for certain keys while some others perform their job correctly. No actions work on the key.
This seems to be a global issue affecting most games that have datastores available or rely on datastores. I decided to try some games and most are outright refusing to load or hanging on load screens. My game is also severely affected as everyone’s settings and etc rely on datastores and there’s a possibility that this could corrupt some legitimate saved stuff like progress.
I ended up announcing to my own players not to play for the meantime, As currently from what I can tell, This can cause severe data loss on my behalf and will probably also cause it for others.
Same here, multiple bug reports and errors of datastores failing to store or retrieve data
Roblox engineers have solved the issues!
Thank you for reporting this issue, we appreciate it.
Quick update, our engineering team has resolved the datastores issue.
The Roblox status page has been updated as well.
8 Likes