Increased Frequency in Experiences Failing To Load

Bug Reports Roblox Application and Website Bugs
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#1

Experiences failing to load errors in search and homepage are happening more frequently

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(This one is in a private tab without extensions interfering)

Browser Information:
Brave Browser v.1.66.110

Device Information:
Windows 10, AMD Ryzen 9 3900X, Nvidia GeForce RTX 2070 SUPER

Frequency
20-30% of requests
Date First Experienced
Around 12/5/2024
Date Last Experienced
19/5/2024 20:00 UTC +8

Expected behavior

I expect the experiences failing to load error to occur infrequently or not at all occurring

4 Likes
#2

This has been driving me nuts over the past few days.

I’m on an M1 Mac using chrome and I’m having the exact same issues, moreso as the creator dashboards are failing to load sometimes. Retention/engagement tabs will report back ‘request failed’ leading me to refresh multiple times or wait an hour to check again.

2 Likes
#3

i’m using microsoft edge and the same stuff is happening to me, really annoying

2 Likes
#4

To add on, like iacxx said around the same time this has been happening other requests to Roblox have also been erroring, such as creator analytics requests

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1 Like
#5

This has been affecting me for a few days as well. I tried clearing my cookies, flushing DNS cache and using other browsers but it didn’t resolve the issue. (Firefox, Windows 11)

1 Like
#6

Thanks for the report - sent this along to the team! We’ll get back to you as soon as we have an update.