Infinite CAPTCHA & Group Joining / Group Wall Posting / And others features No Longer Working

VIDEO OF THE ISSUE

Problem in a video: Watch Registrazione 2024-05-15 110634 | Streamable

Adding to this i am unable to Switch Account: (Not Sure if it's related but it's logging a 403 Forbidden error)
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There’s also a problem when loading the home page

This All Started happening when captha system has gone crazy

DESCRIPTION

Same thing Happening to my phone and others browser , so i think it’s a general problem.
As you can see a very long captha appear and then after complete it it does not let you join the group, also tried with different account but issue still occuring.

Possible Errors logged on console:
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WHAT I TRIED

Clearing My Cookie, change browser and device but nothing of that worked.

Hope someone can look into it soon as i can’t anymore join group / Post on wall page and others thing wich use captha system!
Thank you

5 Likes

True, even i cant refresh home page, see my msgs and group walls

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

1 Like

Not quite sure how Roblox infrastructure handles sessions, but wanted to note this issue appears to be isolated to accounts from my experience.

  • Upon opening a private window and logging into a completely different account, I was able to join the intended group without even solving a CAPTCHA.
  • After closing out the private session and starting a new one, logged into my main account and attempted to join the same group, was greeted with the infinite CAPTCHA issue and despite being told I completed the CAPTCHA successfully, nothing happened.
1 Like

Hi would like to vouch on this. This is a prevailing problem for group walls too. Certain ranks to my knowledge are not able to comment anything on group walls despite being given the permission to. Using a mobile device doesn’t allow the member to comment.


1 Like

Hey @Sonostrano20

We’ve fixed the bug! Everything should be running properly now. Are you encountering any more difficulties?

No everything now looks normal :grinning:
Great work!

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