Trying to install Roblox on macOS seems to result in an always-on-top, unresponsive, un-closable installer, it is stuck on “Configuring ROBLOX” and is otherwise completely unresponsive. I have to close it in activity monitor.
Note that Roblox does install properly, it is just the installer that gets stuck.
System information:
Browser information:
User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.0 Safari/605.1.15
Platform Type: Mac
Device Type: Computer
Repro instructions
These instructions are what I followed to encounter the issue:
1- Uninstall Roblox
2- Try to join a game
3- Install Roblox through the prompt that is shown
4- Wait until the bar fills
5- Observe it gets stuck at 100% and is unresponsive
I was able to repro 2 times in a row so I’m assuming this works to repro the issue 100% of the time.
I’ve also attached logs.
PS. Unsure if this is the right category but this seemed to be the best place for this issue.
Expected behavior
The installer shouldn’t get stuck on “Configuring ROBLOX”
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