Just like someone in a group has an advantage as someone not in a group (referring to the Admins group or the DevForums group). Also, a well-known developer may receive more money than a lesser-known developer, even if they have the same talent.
It’s all about advertising. Any factors that give an advantage apply, but that can be taken with anything.
Usually people who aren’t in the public eye (sort to say) don’t get the admin badge. Why would a Spanish Localization Specialist, someone who probably barely uses ROBLOX, need an admin badge or identification? (yeah, if they were to ask for it, they’d get it, but they probably wouldn’t get it unless they asked)
There are multiple departments across Roblox. One working on this policy does not affect the client team implementing new features, the marketing team creating Studio stickers, or the player experience team working on new VR control schemes. This change does not detract from other work on the platform.
I’ve never had a response take that long. I sent two requests in the past year and all responses were received in less than 24 hours. Most negative experiences with the helpdesk are secondhand – telephoned through multiple users – so the severity of any criticism of the helpdesk is usually overexaggerated.
Response times:
Alt Recovery sent 6/16 noon
Human response received 6/17 2 AM (14 hours)
Reply sent 6/17 9 AM
Human response received 6/18 1 AM (16 hours)
Alt Age Change sent 5/23 2 AM
Human response received 5/23 2 AM (5 minutes)
Reply sent 5/23 8 AM
Human response received 5/23 2 PM (6 hours)
Reply sent 5/23 3 PM
Human response received 5/23 6 PM (3 hours)
The handful of tickets that could be completed if Roblox tasked a DevRel employee to the service desk instead of posting this thread would be negligible. < 24 hour response time is pretty reasonable to start with.
I’m not really seeing a problem here. What is your complaint? What is your target resolution? What would you suggest to accomplish that resolution?
No no, I am well aware of that. I’m just trying to say that I think it is silly to be putting so much effort into whether or not someone gets a badge on their profile.
This policy hasn’t had an exorbitant amount of effort put into it though. You’re overestimating how much time has been spent on this minimal change and announcement to an already-existing policy.
I wouldn’t doubt if staff had 2 accounts, because there’s a lot of users with the admin badge that just don’t seem like actual users (like they buy play games/communicate/what not)
like one for their main, where they publish games on and all that good stuff
and another where they do stuff that the admin badge gives them permissions too
Yea. Part of my debate is that if Admins are okay with it, then it’s no issue. It’s just that they shouldn’t be FORCED to do so. I personally like to keep everything to one account, so if I were an Admin myself and had to make another account just so that I could do my administration business, I would personally not like it. I’m not saying it’s the worst policy ever, it’s just that an Admin shouldn’t be forced to create a separate account.
But, that’s just me. I guess I over-defended myself on the topic.