Internal Server Error 500 on Experience page

Judgy_Oreo · July 16, 2024, 5:58am

Repro steps:

Visit the account “J_PGR”:
J_PGR - Roblox
Open the page for their only listed Experience, “The Old Public Skatepark”:
https://www.roblox.com/games/12867756/The-Old-Public-Skatepark

Expected behavior:
The page opens and you can view it like any other Experience page

Actual behavior:

→

→

You get an HTTP 500 Internal Server Error error message.

Frequency: Always

The History of ROBLOX’s Removed Features

mattdoot · July 16, 2024, 6:00am

I got this error occasionally when viewing items on the marketplace, but a simple refresh would load the page. However, in this case it did not.

Femtry · July 16, 2024, 10:00am

I am able to reproduce on the Roblox website. Looking at it through Roblox’s Official API, there doesn’t seem to be anything wrong with it (unless I am overlooking something)

https://games.roblox.com/v1/games?universeIds=5653536
https://games.roblox.com/v1/games/multiget-place-details?placeIds=12867756

The genre is set to all (the video linked mentions it to be listed under the “Skatepark” genre:

Comparing that to a random place of mine, it is identical API-wise in genre:

I assume there must be something on Roblox’s backend that is going wrong (as the error 500 indicates).

music_man1996 · July 22, 2024, 11:23pm

Hey, thanks for the report! Just sent this one over to the team.

Judgy_Oreo · November 28, 2024, 6:22pm

Still occurring as of 28th of November, 2024