"Internal Server Error". While attempting to Publish place

You can write your topic however you want, but you need to answer these questions:

  1. I am trying to update my game with an update that has been highly requested by my audience, however roblox studio is not letting me update.

  2. I am getting an internal server error for the past hour when attempting to publish an update for my game.

First Error:
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Second Error:
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However, when i tried publishing to another place within the same experience, I do not recieve any errors

Example:
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  1. I have tried closing studio, and reopening studio. I also tried logging out and logging in as well. And I even tried updating other places, to see if the issue is global or place wise. It appears only this one specific place is having issues, because when i publish to a new place in the SAME experience, it does not error.
1 Like

Try saving it as a local file, open that file and then Publish As on the experience you want

I have this issue a lot and the only fix is your internet. It’s not a roblox fault most of the time. It usually happens when your internet can’t upload a heavy game file.

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The thing is, I opened a local file and saved it as a new place within the same experience (the exact same file and version i am trying to publish to the main start place). and it worked pefectly fine, but when i try to publish it under the main start place, i get that error.

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^ That worked publishing under a new place but the current place “Streets of Chiraq” is getting the internal server error.

I will try to use a VPN and see if that solves anything.

Nope, and also noted i am also getting this as well

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So it’s a team create related issue. May I know how big the place file is? I doubt there could be a fix for this though… try uploading the place on another team create universe.

1 Like

A Few things to clear up.

  1. I am NOT using team create at all on this project. This is using the default way of uploading roblox places. You open the game from the game page , edit the game, then save it (No script collaboration anything like that).

  2. Saving the place to another universe is not something i want to do, because that means Starting completely over and losing most if not all of my players. due to them having to start over. I would like access to save my original place to continue my work.

  3. To answer your question, the place file size is small, around 13 mb

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The Place ID is : 16976630915. And it is the ONLY place that is having issues. When i publish other places, even places inside of the same EXPERIENCE (There are multiple places in experience as you know sometimes), i do NOT get this error at all.

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Bumping this again, because i am still having the same issue with this same exact place in the experience. I need to be able to push this update, can someone (roblox support recommended), provide a remedy to this?

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EDIT:

I even tried uploading a baseplate to the same place im having issues with, but to no avail. However if i publish as a new place within the same experience (not the starting place) then it lets me upload. This is extremely frustrating that there is no support willing to assist.

Nevermind, closing this since no one is of actual help. Fixed the issue myself lol.