Intrenal Server Error when Uploading Decal to roblox

Help and Feedback Art Design Support
#1

Hi there. I am trying to upload a Decal to roblox for my GUI that I am making.

When I go the to create tab ad click on Decal’s and choose the image I want I keep getting “Internal Server Error”. But its only for that one image. I can upload anything else
but the thing that I need uploaded.

Here is what I’m trying to upload. Well now that I tried uploading it to here. It failed so here is a picture of it in Photoshop. Its 8000 x 8000.
602d8a458671335481fb3795ffb33d06

This is what happens when I try and upload it to roblox:

ISE

Could my file be too big? If so how much smaller should I make it

#2

The maximum size of Decals is 1024x1024, so there is no use in that high of a resolution. Try lowering it and see if it works then

1 Like
#3

Yep, thats works. Twas just a “little” over it. ha
Thanks