As someone who had to appeal for a game held by a holder group, only to be told that “the email for account MeaxisDev is not the e-mail you are sending this from”, then “the e-mail you have opened this ticket with is not the legitimate e-mail of this account” only to FINALLY, after 3 e-mails, be told that I need to submit from the holder account and not this one…
while new security featuers are greatly appreciated, the weakest leak in Roblox’s chain of security is roblox itself.
Until Roblox finds a way to crack down upon or allow users to opt out of support tampering with their accounts, Roblox will always be the weakest link of security.
Mistakes would be fine, should Roblox take action to recrify their mistakes, but they don’t. To this day,
-50K members
in game economy ruined
game likely stored somewhere to be leaked or sold later
studio files tampered with
data had to be fully reset for many of our use cases
most of group owners badges and inventory items deleted
Roblox gave away his account and reverted nothing when it was returned.
It took days.
The only other official communication he received from Roblox was some blab about how they were sorry about the poor support experience.
ou will be asked to use a mobile or tablet device that is already logged into your Roblox account to approve or reject the login. The prompt will also provide details about the login attempt like device type, regional location, IP address, date and time. This prompt serves as an extra layer to help secure your account.
I would probably assume it would only show up if there is another device logged in. If it isn’t, I assume it would send the email since I’m pretty sure you are required to put an email when signing up
I later found that it did some more hidden explaining inside post 1 of how it would work if you didn’t have a logged in device and it mentioned two step.
But wouldn’t it be more convenient anyway to just press a button to immediately open the app without fail than have to open one app and type in an entire url and potentially mess up and have to look where you made a mistake? I mean sure it takes up storage, but convienience matters sometimes
2SV really is a bad idea for…. Well any company due to outlook banning emails for not using the account and Roblox is refusing to remove the email from my account making EVERYTHING impossible to do on Roblox. Can’t do group payouts. Login. Or even appeal! Microsoft even refused to regen the email.
This is amazing update, but do you plan on adding Hardware Security Keys support for mobile devices? Phones can already use them without an issue both on Android and iPhone devices, thru NFC or USB-C (or even Bluetooth).
Apps like Discord allow this, which is certainly amazing as on Discord I can have only my hardware keys and disable TOTP entirely. With this change (and the login using code) there’s no reason that I can see for not allowing just hardware keys and disabling TOTP entirely.